Privacy Policy | Samsung Mart Pakistan

Effective Date: February 5, 2026

At Samsung Mart Pakistan, we are committed to protecting your privacy and ensuring a safe, transparent shopping experience. This policy explains how we collect, use, and safeguard your data when you visit our store or purchase from our Dera Ismail Khan hub.

1. Information We Collect

To provide you with 100% original Samsung products and professional service, we collect:

  • Identity Data: Name, shipping address, and billing details.
  • Contact Data: Phone number (for WhatsApp/Courier updates) and email address.
  • Technical Data: IP address, browser type, and device information—used strictly to prevent digital fraud and monitor the security of our website.
  • Cookies & Tracking: We use cookies to improve your shopping experience, remember cart items, and monitor site performance.

2. How We Use Your Data

Your information is used exclusively for legitimate business purposes:

  • Order Fulfillment: Processing payments and delivering Samsung products to your door.
  • Security & Anti-Spam Measures: Following a recent security upgrade, we use your technical data to protect our website from unauthorized activity and malicious injections.
  • Customer Support: Providing real-time assistance via WhatsApp at 0305-9303892.

3. Data Protection & Digital Security

We implement industry-standard safeguards to protect our community:

  • SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
  • Secure Payments: We do not store full credit/debit card details. All payments are processed through verified, PCI-compliant Pakistani payment gateways.
  • Spam Prevention: We maintain a clean, monitored database to prevent third-party malicious activity.
  • Data Retention: We only store your data as long as necessary to fulfill your order and comply with Pakistani tax and legal requirements.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information. Data is shared only with:

  • Courier Partners: (TCS, Leopard, or M&P) to ensure safe delivery.
  • Legal Compliance: When required by the laws of Pakistan (PECA 2016).

5. Your Rights (PECA & PDPB Compliant)

You have the right to:

  • Access & Update: View or change the personal information we hold.
  • Request Deletion: Ask us to remove your data once your order is complete.
  • Opt-Out: Withdraw consent for marketing at any time.

To exercise these rights, contact our DI Khan Support Team:

6. Contact Us

For any concerns regarding your privacy or data security, please reach out to our physical operations center:

Samsung Mart Pakistan Main Bazar, Paharpur, Dera Ismail Khan, KP, Pakistan

Email: support@samsungmart.pk

WhatsApp: +923059303892

Website: www.samsungmart.pk