Exchange and Replacement Policy

We Sell Limited Number Of Products so the exchange/replacement  Plolicy is Easy,Clear Understandable Our exchange & replacement policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you an exchange. To be eligible for a replacement & Exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once you recieve your parcel you should check it immediatly ,if you found any kind of issue in products please report us with in 24Hrs,after 24Hrs we will not accept any kind of claim.Our 3 days warranty is only claimable when you recieve a different product from our side or you want to exchange your product.But if your Products is Fualty you should report us within 24Hrs from the time when you Recieved you Parcel To complete your replacement & exchange , we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted:

You Should Also Show us a Video of our Parcel Unboxing when you received it for surety that the product belong to us .

So after yours approach to us ,we will send you our return address, then you will send to us on our return address. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your replacement & exchange .

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {support@apple-mart.pk} .

Shipping returns

To return your product, you should mail your product to: Name: Adil Shahzad Address: Shop sm pak , city paharpur, Dera Ismail khan  ( destination: tehsil paharpur ) cell: 03059303892 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

( No Refund Policy )

Need help?

Contact us at {support@samsungmart.pk} & Whatsapp 03059303892for questions related to replacement  and exchange .