Terms & Conditions – Samsung Mart Pakistan
Welcome to
Samsung Mart Pakistan. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
Samsung Mart Pakistan is a registered e-commerce store providing
100% genuine Samsung products across Pakistan. By using this website, you agree to follow all rules, policies, and guidelines described herein.
2. Product Information
- All product descriptions, images, and prices are provided to the best of our knowledge.
- Products are subject to availability. We reserve the right to modify product details, pricing, and promotions at any time without prior notice.
- Colors, features, or specifications may slightly vary due to product manufacturing differences or display settings.
3. Orders and Payment
- All orders must be made through our website, WhatsApp, or authorized platforms.
- Prices are displayed in PKR and include applicable taxes unless stated otherwise.
- Payments can be made via approved payment methods listed on our website.
- By placing an order, you confirm that all information provided is accurate and complete.
4. Shipping & Delivery
- We ship across Pakistan using trusted courier services.
- Delivery times are estimated and may vary depending on location, availability, and courier operations.
- Shipping charges, if applicable, will be displayed at checkout.
- Customers are responsible for providing correct shipping details.
5. Refunds, Returns & Replacements
- Please review our Refund & Returns Policy.
- When receiving your parcel, you must record an unboxing video, as this video will be used for all refund, replacement, or exchange claims.
- Refunds, replacements, or exchanges will be processed only if the unboxing video and other return conditions are met.
6. Customer Responsibilities
- Customers must provide accurate personal, billing, and shipping information.
- Any misuse, tampering, or damage caused to the product after delivery may void eligibility for refunds, replacements, or exchanges.
- Customers should follow all instructions provided by Samsung Mart Pakistan during the return or exchange process.
7. Intellectual Property
- All content on this website, including text, images, logos, designs, and product information, is the property of Samsung Mart Pakistan or its licensors.
- No content from this website may be copied, reproduced, distributed, or used without prior written permission.
8. Limitation of Liability
- Samsung Mart Pakistan is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
- We do not guarantee uninterrupted or error-free access to our website.
9. Privacy
- Your personal information will be handled in accordance with our Privacy Policy.
- By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of
Pakistan. Any disputes arising from the use of this website or purchases made will be subject to the exclusive jurisdiction of courts in Pakistan.
11. Amendments
Samsung Mart Pakistan reserves the right to modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.
12. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us: